6 month free trial of instant ink

[NattyDee]

I recently bought an HP Envy Pro 6432 which is supposed to come with 6 months free trial of instant ink. However, I went through the set up process and was not given an option to enrol it in the free trial only the paid for options. I enrolled it expecting the free trial to therefore be automatically assigned but it hasn’t been. I have tried virtual assistant and cannot resolve the issue. I only have 7 days to claim and don’t want to miss out. Can anyone help? 

[TEJ1602 · Accepted solution]

@NattyDee, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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