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10-18-2024
05:44 AM
- last edited on
10-29-2024
05:54 AM
by
JessikaV
I signed up for the 6 month free trial of instant ink, it didn’t let me select the plan, can I change it without being charged? As I never got the choice on which plan? I need more printing options than the smallest plan available.
10-19-2024 06:44 PM - edited 10-19-2024 06:45 PM
Hi @Aaliyah10,
Welcome to the HP Support Community
I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.
You may also refer to the document -- Enrolling in HP Instant Ink refer to Get an Instant Ink trial
You may also refer to this document: HP Instant Ink - Manage your account
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
10-23-2024 10:15 PM
Hi @Aaliyah10 ,
I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
I will be archiving this case for now; however, you can respond to the same thread to continue the conversation.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Take care and have a great day ahead!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.