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‎01-28-2024 08:36 AM

HP Recommended

I have a active instant ink account but the printer linked has broke. I have a new printer that comes with 6 months free ink. How do I not lose the carries over balance of my current account when I switch over to the free version? 

1 REPLY 1

‎01-29-2024 10:22 AM

HP Recommended

Hi @Pete1213,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with enrolling in Instant Ink with a free trial.

 

Kindly refer to the steps "Get an Instant Ink trial" on this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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