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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-17-2022 01:56 AM

HP Recommended
Operating System: Other

Hello,

 

I have bought a printer (HP DeskJet 2700e) and it says on the box and in the packaging that I am eligible for the Instantink deal for 6 months and so I made an account but when it tells me to enter a code I have nothing to enter. I was not given a code to enter and I would love to resolve this issue 🙂

 

Thanks,

Bri

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1 REPLY 1

‎02-20-2022 07:25 AM

HP Recommended

Hi @Breezy111,

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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