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‎11-22-2022 01:40 PM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

I purchased a new Hp deskjet 2710e all-in-one printer that came with a free trial 6-month instant ink. I followed the set-up instructions but ended being offered only with a 2-month free ink? Tried to find ways on the HP account app but failed. Will I still get the additional 4 months of free instant ink? Thank you 😊 

1 REPLY 1

‎11-25-2022 03:08 AM

HP Recommended

@MoniqueZ

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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