01-23-2020 03:28 PM
I enrolled into the Instant Ink program and just swapped the newly received black cartridge into the printer today. I've been printing fine all day with it and now it's giving me an error message of, "cartridge cannot be used until printer is enrolled in HP Instant Ink." My printer is connected to WiFi with a strong signal... yet on the HP dashboard, it's saying the printer is offline. I'm about 2 minutes away from throwing this thing out the window and cancelling Instant Ink...Please help.
01-27-2020 10:11 AM
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