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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎07-13-2023 05:48 PM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer

After receiving a warranty replacement printer and almost 4 hours of tech support that hasn’t resolved my issue, I want to know why I cannot replace the defective printer with my warranty replaced new one on instant ink. The paper that came with the replacement said that the printer will automatically be replaced with the instant ink. 

1 REPLY 1

‎07-17-2023 11:01 AM

HP Recommended

Hi @theteamster,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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