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HP OfficeJet Pro 8740

Keep getting the same error. Can’t connect. I can clear the error and it prints. Anyone else have this problem. There was someone that had it but no fix was included.

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@hendu213, Welcome to the HP Support Community!

 

Make sure the printer is connected to the internet.

Perform the steps mentioned in this document to resolve this issue. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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