9 months free trial not working

[samanthafletche]

i bought a new printer last week and didnt have time to set up instant ink but it did say i willget 9 months free if register within 7 days. ive tried registering but it is only giving me 2 moinths free trail. i want to sort this before i run out of time. i di have an account already but dont use instant ink, my printer broke so had to get a new 1 and went for this because it had 9 months free

[Kumar0307 · Accepted solution]

@samanthafletche, Welcome to the HP Support Community! I’m here to help.

I understand you are looking for free Instant Ink months. Did you activate HP+ while the printer setup?

Click here for more info. The 6 months will be credited if you opted for HP+

Once enrolled, the free months will automatically be credited to your Instant Ink account.

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!