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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-30-2020 10:54 AM

HP Recommended
Product: Office Jet Pro 6830
Operating System: Microsoft Windows 10 (32-bit)

I NEED INK.  Yes, I am screaming.  ALL I NEED IS INK.  I signed into my account.  The last ink shipment I received was in June 2019.  There is NO indication that I am getting more and no place to ask for more.  The VIRTUAL agent is making me insane (I have tried atlaset 6 different times), I called and was told I needed a case #, I tried to do that but I'm told my printer is out of warranty and it ends there.  I tried a real live person one time (not sure how I got there) and it timed out and I got an error.  

 

ALL I WANT IS INK.  

 

HP tracks my printer usage so my printer is connected - but no ink in over a year.  **bleep** HP?

1 REPLY 1

‎10-31-2020 08:24 AM

HP Recommended

Hi @lpnolan,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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