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‎05-15-2023 03:16 AM

HP Recommended
Operating System: iOS

Why am I being billed when I cancelled what I was being billed for and was told that the fee after that would be waived? And another thing if I cancel my plan and decide to buy my own ink and paper, will I still be charged for printing? I print a lot because of what I do but if I would have known this, I would have just left this printer at the store and just took a lost because I’m basically taking a big lost right now. 

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‎05-15-2023 09:47 AM

HP Recommended

Hi @MsTy84 

 

Welcome to the HP Support Community!


I understand that you are facing billing issue, I am glad to assist you today.
 

I recommend you to reach our HP phone support as we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out for you.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile,

 

-Regards

 

 

Raj2111
I am an HP Employee

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