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‎03-04-2024 05:48 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Please advise at what time are the Unused plan pages adfded to the roll over account and can be viewed?.   (Not at Max  300)

Category:
3 REPLIES 3

‎03-05-2024 09:49 AM

HP Recommended

Hi @Ronald_10,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Rachel571 

HP Support

.
Sneha_01- HP support
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‎03-14-2024 04:21 PM

HP Recommended

I have two printers on instant ink each registered to two separate accounts.  I have been religiously looking at each account and noting the usage. My older printer is envy photo 6230 to ronald.r.marsh@**bleep**.com serial number TH79D21Q6

plan 09/01/2024 to 08/02/2024. 

Do I take it that the last day of my instant ink monthly bill is when my roll over pages total is correct eg on the 09/022024.  ?

how can I capture the projected new roll over 

summary please ?   I’m seeing variations of roll over summaries. 

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‎03-16-2024 02:59 PM

HP Recommended

Hi @Ronald_10,

I request you to share the details in a private message, The serial number should be 10 alphanumeric.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Rachel571 

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No
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