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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-20-2020 10:36 AM

HP Recommended

I had my 8000 series printer head break down.

i bought a 9015 series to replace it and added it to my account and then tried to remove the 8000 series that was sent for recycling.

how can I remove the old printer when I have already added the new one that replaces it?

Category:
1 REPLY 1

‎04-20-2020 10:53 AM

HP Recommended

Hi,

Follow below steps to cancel the HP Instant Ink service for a printer, be sure to select the old printer and not the new one by mistake:

https://support.hp.com/lt-en/document/c03767641

 

Regards,

Shlomi



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