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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DEB0128
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Message 1 of 2
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Adding used printer

HP Recommended
Office jet printer

I bought a used printer with InstaInk cartridge in it from the former owner. I was able to register the printer to me but I keep getting error due to the cartridges. It will not print. 

1 REPLY 1
ShlomiL
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Message 2 of 2
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HP Recommended

Hi,

You cannot use old HP Instant Ink cartridges with the printer of another user.

When the original user canceled the service, he had to return these cartridges to HP:

 

Spoiler
HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

https://support.hp.com/lt-en/document/c03767641

You may get standard retail cartridges from any nearby store to resume printing, then you may subscribe to HP Instant Ink Service on your own in the future.

 

Shlomi



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