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- HP Community
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- HP Instant Ink
- After factory reset of HP envy I cannot connect to instant i...

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11-08-2020 10:23 PM
The instant ink page says
Cannot connect to printer now.Try again later
The printer says "Cannot print till you are registered with Instant Ink"
This has been the worst printer so far with the cartridge getting stuck, which told me to factor reset the printer and then I cannot print anything because it cannot connect to the cloud anymore.
It has connectivity and blue light though!
11-10-2020 11:01 AM
@manasdpradhan, Welcome to the HP Support Community!
As the printer was reset to its factory settings, you will have to re-enroll it in Instant Ink.
Refer to this document to know how to enroll in Instant Ink.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee