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11-19-2022 12:48 PM - last edited on 11-19-2022 03:01 PM by MayS
Not being allowed to print. Says to go to Instant ink on HP.com. Getting email that my payment is behind, but they are authorized to do monthly debit.
Just replaced ink cartridges and HP smart not registering ink levels. Someone please help me. Can't get humans at HP
11-19-2022 01:51 PM
Welcome to the HP Community Forum.
True - HP Instant Ink Support might not be available all days and all hours.
True - In general, HP Tech Support cannot help with Instant Ink account issues.
Please contact HP Instant Ink Support during business days and hours available in your region.
You may choose to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not always faster – our Community is not HP Instant Ink Support – Waiting generally works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
>>>> Contact Instant Ink Support from within your Instant Ink Account <<<<
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Scroll down – When available in your region, look for contact number on the webpage.
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
- Your ink - including section Where is my ink or toner?
- Your HP Instant Ink account
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
How does it work? Details / Plans / TKB / Cancel Information
Check through the Website FAQ
TKB article contributed by HP JessikaV
TKB Article contributed by HP JillSa
Scroll down to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
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