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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
pghammond
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Am I able to return to the free plan after the 2 month trial?

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Envy 5010
macOS 10.15 Catalina

Hi Community,

 

I have signed up for the free plan (15 per month), but I am interested in the free two month trial. If I was to sign up to this trial, then cancel before the end of the trial can I drop back down to the free plan. The language isn't very clear about what happens after the trial finishes, yet I have read if you come off the free plan, you can't then get back on it if you choose to.

 

Thanks in advance.

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Dragon-Fur
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@pghammond 

 

Unfortunately, it doesn't work that way.

 

Free Plan is available the first time 'round.

You cannot leave the Free Plan and then come back later.

"No Downgrades", no "back up and to over" options, no "Trial" and backtrack to Free Plan

 

 

References

 

Instant Ink - Terms of Service - UK

 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Of Interest…

  • FAQ section > How does HP Instant Ink work?
  • Contract > Link is located below the FAQ section > Terms of Service Contract

 

NOTE:   It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down just past the FAQ

 

Website Support Troubleshooting, How-to, Video Tutorials

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5010 All-in-One Printer

 

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Dragon-Fur

pghammond
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Thanks for the answer, it's as I expected, just needed clarification. Thanks again
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Dragon-Fur
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@pghammond 

 

You are welcome.

 

Stay Safe.

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

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