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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Can you help me locate a report that shows my annual expense with Insta Ink? I see where I can download each  month. Looking for a cumulative report. Thank you!

1 REPLY 1
HP Recommended

Hi, @SSCOMER,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to view the annual report.

 

The report can be generated for the desired billing cycle. 

 

View billing charges and print your invoice for any billing period.

  1. Sign into your HP Instant Ink account.

  2. If HP Instant Ink  displays as a choice in the left menu, click it.

  3. Click Print History, and then select the desired billing cycle to view details.

  4. Click Download Invoice to generate a .pdf copy.

There are a few reasons why your HP Instant Ink bill may not be exactly what you expected.

  • Your monthly bill is based entirely on the number of pages you print, not the number of ink or toner cartridges you receive.

  • You may have been charged for additional pages if you printed more than your plan amount and any rollovers you may have had.

  • If you canceled your account, you are still charged at the end of your final billing cycle. After this final charge, you are not charged again.

  • You cannot change your billing date The date of your billing cycle is established when you install your first HP Instant Ink cartridge, or at printer setup if you enroll with a free trial offer.

  • If you had a promotional code for a certain number of free months, or enrolled with a free trial, regular billing begins after that period. During your free months you will be billed for any additional pages printed over your plan amount.

 Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

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