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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Another Another Defective Ink Cartridge

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I'm having issues with my color cartridge. I keep receiving an error that states it is not installed correctly. I cleaned both printer cartridges, cleaned the contacts inside the printer, replaced, I got the same message. I unplugged all cords, waited 10 minutes, pressed the start button for 30 seconds, hooked everything back, powered on, and same message. The black cartridge is fine, but I need a replacement for the color cartridge.

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