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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
NTCooper
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Anticipated Ink Use

HP Recommended
OfficeJet Pro 6978
macOS 10.15 Catalina

I anticipate needing an additional, perhaps two of the Yellow cartridges for an upcoming project.  Obviously, under the present scheme, I would have to wait to near depletion of any new Instant Ink cartridge before another would be on its way to me and then I will have to contend with delivery time.

 

How can I get HP to send me an additional Yellow for my described printer so that I am able to do the anticipated project in uninterrupted fashion?

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@NTCooper, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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