App won't let me finish setup of instant ink

[Toby444]

The app won't let me complete an instant ink registration. I don't know where to get help

[Alden4]

Hi @Toby444,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're facing issues completing an Instant Ink registration for your HP LaserJet M110we Printer, there are a few steps you can take to troubleshoot the problem and seek help.

• Check Internet Connection: Ensure that your printer is connected to the internet. A stable internet connection is essential for the registration process. You may want to restart your router or check the Wi-Fi settings on your printer.
• Printer Display: Check if your printer has a display screen. If so, navigate to the settings or network menu to confirm that it is connected to the correct Wi-Fi network.
• HP Smart App: If you are using the HP Smart App for registration, make sure you have the latest version installed on your device. Update the app if necessary and try the registration process again.
• Web Browser: If you are registering through a web browser, make sure you are using a compatible and up-to-date browser. Sometimes, using a different browser can resolve compatibility issues.
• Clear Cache and Cookies: If you are registering through a web browser, clear your browser's cache and cookies before attempting the registration process again.
• Firewall and Security Software: Check if any firewall or security software on your device is blocking the registration process. Temporarily disable them and see if it resolves the issue. Remember to enable them again once the registration is complete.
• Manual Registration: If the online registration continues to be problematic, you may explore the option of manual registration. HP typically provides a manual method where you can register your printer and enroll in Instant Ink without using the app. Check the HP Instant Ink website for instructions on manual registration.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support