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‎09-10-2022 06:42 AM - last edited on ‎09-10-2022 08:13 AM by Retired

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I am being charged twice from HP printing service and I do not know why! It is impossible to be able to talk to anyone in support about this issue. WhatsApp Image 2022-09-10 at 13.42.06.jpeg

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1 person had the same question
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‎09-15-2022 07:24 AM

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Hi @Chris719

 

Welcome to the HP Support Community. 

 

I understand that you got charged twice. I'd like to help!

 

I would need a few more details. 

 

Are you enrolled in the instant ink program? If yes, I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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