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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-17-2024 07:12 AM

HP Recommended

I paid for instant ink and then a few days later they charged me again! It's pending on my card right now but there is no way for me to stop it. When I look up on Google what to do, it tells me to cancel my plan. What other options are there? I don't want to have to cancel my subscription, is there a way to get my money back instead?

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1 REPLY 1

‎05-18-2024 08:25 AM

HP Recommended

Hi @BryannaB,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.  

 

To locate your account, please provide
 

Your registered email address
Your Instant Ink account ID
Serial number of your printer enrolled in instant ink
Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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