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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎10-19-2022 06:32 AM

HP Recommended
Product: HP OfficeJet Pro 9019e All-in-One Printer
Operating System: Microsoft Windows 11

Purchased printer with 12 month instant ink free trial allowing up to 700 pages per month, paid more for the printer with this deal. Trial started 18 August 2022.

 

Print up to 700 pages per month with no charges during your trial.

 

Page print volume below 300 pages according to the app but my card is being billed £10 according to the email received from HP billing?

 

Category:
1 REPLY 1

‎10-20-2022 09:52 AM

HP Recommended

Hi @brownyoncedino,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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