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shug119
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I changed my instant ink to 50 pages, but my bill is still for 100 pages, it is impossibl

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Hi,

When did you change the plan and when is your billing cycle ends?

 

Be aware that when you downgrade a plan, the changes take effect on the first day of your next billing cycle and not immediately:

 

 

  • If you are downgrading your plan, your plan automatically changes on the first day of the next billing cycle. When you downgrade your account, your monthly rollover maximum decreases and any rollover pages in excess of your new maximum are forfeited.

https://support.hp.com/in-en/document/c04981429

 

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shug119
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Monthly Summary

01/01/2020  -  31/01/2020
£1.99 Includes VAT estimated charge
 
2 Different price's . same period.

Billing date: 02.01.2020
Billing Summary:

Item

 

HP Instant Ink Service 100 Page Plan

£3.49

20% VAT included:

 £0.58

Total charged:

 £3.49

 
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