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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Karianne100
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Billing

HP Recommended
HP Envy Photo 7155
Microsoft Windows 10 (32-bit)

I've been enrolled in Insta Ink for a year now. The passed couple of months they are trying to constantly charge me for something and my printer gets **bleep**. They charged me Feb 2 Feb 25 and then tried to charge me again today March 6 for over $30. I can't get ahold of ANYONE to find out what's going on. My printer is **bleep** down more than it's able to print. Anyone else having this issue?

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TEJ1602
HP Support Agent
HP Support Agent
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@Karianne100, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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