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‎01-06-2024 11:15 AM

HP Recommended

I need to change my payment method as my credit card number has changed.

However, when I log into my account and click on "Account" the "Billing" option is not shown.

Please can you tell me what ation I should take.

Thank you

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1 REPLY 1

‎01-09-2024 03:03 AM

HP Recommended

Hi @valerie759,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you! 

 

I understand you would like to change the payment information.

 

To change the payment method on your HP Instant Ink account.

Sign in to your HP Instant Ink account.

Open Account or My Account from the left menu.

Click Billing or Billing Information, and then click Change Payment Method. Make sure postal codes are in the correct format.

You may refer to -Manage your account

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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