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- Black Ink delivery delayed
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02-01-2024 12:40 PM - last edited on 02-16-2024 11:08 AM by JessikaV
Hi,
So I have been short on black ink for months, then contacted for a delivery and now the tracking says it's been delayed. It's been over two months where I can't print anything at all.
Can you guys expedite the delivery please?
Tracking number is [personal info removed]
Thanks
Solved! Go to Solution.
Accepted Solutions
02-02-2024 01:57 AM
I have moved your post to the HP Instant Ink board and asked to have your case escalated. I would expect an HP Support agent will contact you in this thread and then by private messaging.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
02-01-2024 01:16 PM
Are you a subscriber to the HP Instant Ink program? What is the printer model? What is the cartridge number?
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
02-01-2024 07:29 PM
I am a subscriber, I specifically contacted instant ink via online chat to have a black ink be delivered to me, I had one depleted 2 months ago and a new one was never delivered so I asked specifically for one.
Not sure why you need the model number, it's HPofficejet 8020, the tracking says it's delayed, I am just wondering when can I get it I need the ink now my school year restarted.
Thanks
02-02-2024 01:57 AM
I have moved your post to the HP Instant Ink board and asked to have your case escalated. I would expect an HP Support agent will contact you in this thread and then by private messaging.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.