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‎09-02-2020 02:10 PM

HP Recommended
Product: HP OFFICEJET PRO 6830 ALL IN ONE
Operating System: Microsoft Windows 10 (64-bit)

I don't print much, but when I do it's in black. The black cartridge is almost full at 93% the color cartridges are near or at 0%. I tried to print a document and the first page came out half way, the second blurry. Subsequent attempts came up blank!

I hate to buy another printer or color cartridges that I don't need! Please help with any solutions!

Thank you in advance,

1 REPLY 1

‎09-02-2020 04:53 PM

HP Recommended

@JustPrintNow 

 

Solution here:

Printing with Black Ink Only (Windows)

 

Note the mention and requirement for having installed the Full Feature Software.

HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet Pro 6830 e-All-in-One Printer series 

 

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