I bought all the cartridges with instant INK, but the black cartridge did not want to print. The first thing that showed up was error: OXC 19a0013. I did all the steps that you guys told on your page, but did not work. The black cartridge was working well before buying the new cartridges. What can I do because on my Hp instant Ink account appears the ink level full, but does not work!
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