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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AP120X
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Solved!

Black cartridge not printing

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HP Deskjet 2622 4UJ28B

Please can someone advise me on the following issue?

HP Deskjet 2622; 4UJ28B 

My most recent Instant Ink black cartridge has not worked properly (very faint) since inserted.  I have tried cleaning the print heads and carried out an alignment test and now it’s stopped working altogether.  Colour cartridge works fine.   

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Betty0610
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@AP120X

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


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Betty0610
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It definitely will and you're most welcome. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Have a nice day and stay safe!:)


I am an HP Employee

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Betty0610
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HP Support Agent
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Sure, do keep us posted 🙂

 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post", that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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