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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Solved!

Black ink cartridge not working

HP Recommended
Deskjet
Microsoft Windows 10 (64-bit)

Hi , The print quality of my printer is really bad , It looks like the black cartridge is not working fine has been the same way for few months.

Today I replaced the black cartridge with a new hp one purchased locally, the print issue was resolved.

Now there seems to be an issue with the insta ink account, how to get it corrected or get a new insta ink cartridge.

Regards,

Arun

 

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HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@Arun2111, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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HP Recommended

I dont have the email ,i was contacted by TEJ1602 , and the communication happened via this forum

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