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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

My HP4500 ran out of black ink suddenly yesterday, when I checked my shipping forecast it told me there had been a delay, but I should expect a delivery within 10 business working days. Another update arrive this morning to say my Instantink cartridge was on its way, but as I needed to print some docs urgently today, I ordered an original HP cartridge, albeit the small version from Argos. and installed it. Another message this evening that HP couldn't now track when I next needed a cartridge. Not happy that I didn't receive my automatic one on my subscription, anyone else had this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @cjchilli,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the instant ink shipment is delayed and you are unable to track the order

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi @cjchilli,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the instant ink shipment is delayed and you are unable to track the order

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

HP Recommended

Thanks so much, new black Instantink cartridge now received and installed!

HP Recommended

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us. 

 

Have a great day ahead!

 

 

Please click “Accept as Solution” if you feel I my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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