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‎04-06-2023 10:52 AM - last edited on ‎04-08-2023 10:31 AM by Retired

HP Recommended
Product: HP DeskJet 3762 All-in-One Printer

Hi,

I have a problem with my printer, the black ink cartridge does not working, it doesn't cover the all page, or the quality of the black printed page is really bad, it seems the ink it's not enough for printing. I have the Instant Ink printing plan!

Can you help me, please!

Best regards,

Victor 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2023 01:24 PM

HP Recommended

@VSafta 

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, to assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎04-10-2023 01:24 PM

HP Recommended

@VSafta 

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, to assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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