Create an account on the HP Community to personalize your profile and ask a question
04-13-2022 09:41 AM
The black ink in my DeskJet 2600 is clearly gone but the printer still think there is enough (although the level is quite low). I have also not received a new black cartridge. This means I cannot print any text right now. I have already ran the cartridge clean procedure via the HP Smart app.
04-13-2022 05:14 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.