Black ink dried?

[Nbl2005]

MInha subscription on cartrdiges, but my black ink seems to have dried up. How can I receive a new cartridge ahead of time?

[Kumar0307]

@Nbl2005, Welcome to the HP Support Community! I’m here to help.

I see that the printer is not printing in black. Kindly perform the steps mentioned in this document - Color or Black Ink Not Printing

Clean the black ink cartridge up to 2 times and print a test page to check the result.

If the issue persists, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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Have a great day!