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‎01-20-2022 03:26 PM

HP Recommended
Product: HP ENVY Pro 6452 All-in-One Printer
Operating System: Other

I have run multiple diagnostics, changed cartridges, and ensured firmware is up-to-date. I'm out of warranty, so I don't know what else to do.

1 REPLY 1

‎01-23-2022 06:25 AM - edited ‎01-23-2022 06:26 AM

HP Recommended

Hi @owllasers,

 

I'd like to help!

 

I understand you are facing the print quality issue and gave tried most steps to resolve the issue.

  

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a cartridge/printhead failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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