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shopwise
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Black ink has dried up, so printer won't print. How do I get another please?

HP Envy 5000 printer
Linux

HP Envy 5000 printer - black ink cartridge has dried up, so nothing prints.  How do I get a new one please?

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Black ink has dried up, so printer won't print. How do I get another please?

@shopwise, Welcome to HP Support Community!

 

You can buy new cartridges directly from HP. Use this link Ink and Toner to place an order.

 

If your printer is enrolled on Instant Ink, please revert back and I will help you in getting the replacement cartridges.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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