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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 11

Hi,

I just replaced a new black ink cartridge in the printer however, no black ink was shown during printing - only color.

 

Need your assistance as soon as possible.

1 REPLY 1
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Hi @RinaZainal

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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