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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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My black ink is lower than my coloured ink and they have shipped a colour cartridge but not black. What should I do about this or will it eventually recognise it’s low? 

1 REPLY 1
HP Recommended

Hi @19Chloe99

 

This might require one on one interaction to fix the issue,I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile,

 

Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

 

-Regards
 

Raj2111
I am an HP Employee

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