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‎04-04-2022 11:14 AM

HP Recommended
Product: HP OfficeJet Pro 6970 All-in-One Printer
Operating System: iOS

The black ink has suddenly decided to stop printing. Test pages etc all show no black ink…colour printing fine 

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2022 02:22 PM

HP Recommended

@Gingerben15

 

Welcome to the HP Support Community.

 

I'd love to help.

 

Is your Printer enrolled in the Instant Ink Program?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-6950-all-in-one-printer-series/9666193/document/c0...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-07-2022 02:22 PM

HP Recommended

@Gingerben15

 

Welcome to the HP Support Community.

 

I'd love to help.

 

Is your Printer enrolled in the Instant Ink Program?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-6950-all-in-one-printer-series/9666193/document/c0...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
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