HP ENVY 5030
@RichieT99, Welcome to HP Support Community!
If I am not wrong, your printer is enrolled on Instant Ink. Is that right?
Refer to the document HP DeskJet, ENVY 5000 Printers - Black or Color Ink Not Printing, Other Print Quality Issues for help.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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Keep me posted.
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TEJ1602 I am an HP Employee
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