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Bet4216
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Black ink not working when printing a document and level is full

Black ink is not coming out when printing a document after I received the auto replacement. Level is full but not printing the black ink

 

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HP Support Agent
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Black ink not working when printing a document and level is full

@Bet4216, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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