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Message 1 of 2
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Black ink not working.

I had the same issue. I have a HP DeskJet 2600 All in one Printer Series, I print through laptop (phone sometimes) and my connection is wireless. The screen showed the cartridge is 3/4 full but was not printing black. Tried copying and same thing happened. Had to go out and buy a new black cartridge. Replaced it and now it says because the cartridge is not from Instant ink I will still be billed and HP is not able to monitor how much ink I have left so I will not be receiving new black ink cartridges! Unbelievable.

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Message 2 of 2
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Black ink not working.

Hi @Mon08


Welcome to the HP Support Community. 


Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 


Let me know. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

I am an HP Employee

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