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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I received my color cartridge but I have not received my black cartridge  when will I get it and why weren't they shipped together?  They were the last time.

4 REPLIES 4
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@Sewclueless

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name and is the Printer enrolled in the HP Instant Ink Program?

 

Thanks 🙂


I am an HP Employee

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I have sent this information previously  HP Office Jet 4652

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Correction HP Office Jet 4650.

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@Sewclueless

 

Are you enrolled in HP instant ink program?

Sandytechy20
I am an HP Employee

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