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Blank Page Printing

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HP DeskJet 3755
macOS 10.15 Catalina

I haven't used this printer in a few years because of ink issues. I am trying to use it again but it is only printing blank pages, sometimes with ink smears. The printer cartridges are full and no warnings are coming up on the printer or computer. The product is out of warranty and I cannot find a number for direct product support, only the virtual agent. I have tried all troubleshooting measures (alignment, cleaning, etc). Any ideas? It still scans fine and is connected in all other ways. But went tests or printing occurs it prints out a blank page. 

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HP Support Agent
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@Mellea, Welcome to HP Support Community!


Is the printer enrolled in HP Instant Ink Program?


If yes, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.


In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.


Keep me posted.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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