cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Garnere89
New member
1 0 0 0
Message 1 of 2
154
Flag Post

Bought the wrong ink cartridges

HP Recommended
Officejet Pro 8600 Premium

I accidentally bought the wrong ink cartridges for my printer from Office Depot. My printer uses 951 cartridges and I bought 952 by mistake. Office Depot will not accept my return as I made this realization too late and opened the cartridges. I’m wondering if hp can help get the right cartridges. Maybe exchange them? Anything I can do here? Thanks.

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
17,788 17,765 1,436 1,411
Message 2 of 2
Flag Post
HP Recommended

@Garnere89, Welcome to HP Support Community!

 

Please reach out to the HP Support in your region regarding the exchange por return options for the ink cartridges and they should be able to help!

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation