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‎05-10-2020 12:23 PM

HP Recommended
Product: HP ENVY 5532 e-All-in-One Printer

Hi,

Due to hurry I bought wrong ink for my printer HP ENVY 5532 e-All-in-One Printer.

 

It is required HP 301 but I bought 300 by mistake. It was one black and one tri color. This cost me £36 so I dont want to buy new one which is very expensive for me.

 

I have opened black one and tried to install in printer and got message and then realized this mistake.

 

I tried approaching Amazon but no help from there.

 

Can you please help here?

 

Thanks

 

1 REPLY 1

‎05-13-2020 03:23 AM

HP Recommended

@akv201, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I see that you got the wrong ink cartridges for the printer. No worries, we have your back.

 

Please reach out to the HP Support in your region for replacement options.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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