cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
akv201
New member
1 0 0 0
Message 1 of 2
98
Flag Post

Bought wrong ink for my HP printer HP ENVY 5532 e-All-in-One Printer

HP Recommended
HP ENVY 5532 e-All-in-One Printer

Hi,

Due to hurry I bought wrong ink for my printer HP ENVY 5532 e-All-in-One Printer.

 

It is required HP 301 but I bought 300 by mistake. It was one black and one tri color. This cost me £36 so I dont want to buy new one which is very expensive for me.

 

I have opened black one and tried to install in printer and got message and then realized this mistake.

 

I tried approaching Amazon but no help from there.

 

Can you please help here?

 

Thanks

 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,554
Message 2 of 2
Flag Post
HP Recommended

@akv201, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I see that you got the wrong ink cartridges for the printer. No worries, we have your back.

 

Please reach out to the HP Support in your region for replacement options.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation