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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Bought some ink at a local retailer. They will not accept it as a return. Can i exchange it for the right kind i need?

1 REPLY 1
HP Recommended

@TrishaC78, Welcome to HP Support Community!

 

Not to worry we have your back, we can help you get the cartridges exchanged for the ones that are compatible with your printer.

 

Please reach out to the HP Support in your region for options.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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